Strategies in customer relationship management / R. P. Rai, editor

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Material type: Text

TextPublication details: Birmingham, UK : Koros Press Limited, c2012Description: viii, 264 p. : ill. ; 23 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB PEKAN	HF5415.5 .S77 2012 (Browse shelf(Opens below))	1	Available		0000070577

Includes bibliographical references and index