Revenue management in service organizations / Paul Rouse, William Maguire, Julie Harrison

By:

Rouse, Paul

Contributor(s):

Material type: Text

TextSeries: Managerial accounting collectionPublication details: New York : Business Expert Press, 2011, c2010Edition: 1st edDescription: x, 167 p. : ill. ; 23 cmISBN:

9781606491478 (pbk.)

Subject(s):

Contents:

Preface -- 1. Revenue management: an overview -- 2. Relating your business to its environment, building strategy from internal and external analysis -- 3. Pricing strategies and yield management -- 4. Process management -- 5. Cost and capacity management -- 6. Performance measurement -- 7. Summary -- Notes -- References -- Index

Abstract: Revenue management is concerned with maximizing revenue flows while controlling costs. This is a new management framework combining conventional management accounting concepts and methods with notions of yield management, pricing, and process management. The revenue objective provides a unifying goal for the aforementioned concepts and methods that are especially suitable for service organizations, where revenue considerations are inextricably linked to the activities performed. While our focus is on service organizations, any organization will find something of value in this book.

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Holdings ( 1 )
Title notes ( 3 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMPLIB PEKAN	HD60.7 .R68 2011 (Browse shelf(Opens below))	1	Available		0000078413

Includes bibliographical references (p. 153-160) and index

Revenue management is concerned with maximizing revenue flows while controlling costs. This is a new management framework combining conventional management accounting concepts and methods with notions of yield management, pricing, and process management. The revenue objective provides a unifying goal for the aforementioned concepts and methods that are especially suitable for service organizations, where revenue considerations are inextricably linked to the activities performed. While our focus is on service organizations, any organization will find something of value in this book.