TY - GEN TI - BS ISO 11620:2023 Information and documentation: Library performance indicators (EN) T2 - British Standard ; BS ISO 11620:2014 SN - 9780539224047 PY - 2023/// CY - Geneva, Switzerland PB - International Organization for Standardization (ISO) KW - Academic libraries KW - Standards KW - Evaluation KW - Libraries KW - Reference services (Libraries) KW - Library statistics KW - Library administration KW - Performance indicators (Library science) N1 - Includes bibliographical references ER -