TY  - BOOK
AU  - Dale,Barrie G.
AU  - Bamford,David
AU  - Wiele,Ton Van Der
TI  - Managing quality: an essential guide and resource gateway 
SN  - 9781119130925
PY  - 2016///
CY  - United States
PB  - John Wiley & Sons
KW  - Engineering
KW  - Management
KW  - Total quality management
N1  - Includes bibliographical reference and index
ER  -