@book{100811,
	author = {Rusul Hisham Abdullah Alabdan,},
	title = {Investigating the moderating effect of market trends on the relationship between customer relationship management and customer performance in microfinance institutions /},
	publisher = {UMPSA,},
	year = {2024},
	address = {Kuantan, Pahang :},
	note = {Faculty of Industrial Management}
}
