@book{100914,
	author = {Robert Ciesla},
	title = {The book of chatbots :},
	publisher = {Springer,},
	year = {2024},
	address = {Switzerland :},
	url = {https://link-springer-com.libraryumpsa.idm.oclc.org/book/10.1007/978-3-031-51004-5}
}