TY  - BOOK
ED  - Perbadanan Produktiviti Malaysia
TI  - Creating quality: a memoir of quality movement : a tribute to Ruslan Khatib 
SN  - 9789832025542
PY  - 2009///
CY  - Petaling Jaya
PB  - Malaysia Productivity Corporation
KW  - Quality management
KW  - Malaysia
KW  - Quality control
N1  - Includes bibliographical references
ER  -