TY  - BOOK
AU  - Goetsch,David L.
AU  - Davis,Stanley B.
TI  - Introduction to total quality
SN  - 013262155X
PY  - 1997///
CY  - Upper Saddle River, New Jersey
PB  - Prentice Hall
KW  - Quality control
KW  - Total quality management
KW  - Etiquette
N1  - BAHAN HADIAH SUMBANGAN DARIPADA TS. DR. AHMAD NASSER BIN MOHD ROSE, FAKULTI TEKNOLOGI KEJURUTERAAN PEMBUATAN DAN MEKATRONIK; Includes bibliographical references and index
ER  -