01406ngm a2200217   4500001001400000003000700014005001700021008004100038020002200079040000800101245006600109260004000175300011300215500031900328520037700647538004901024650003501073650003201108650002801140650002001168vtls000068085KUKTEM20251117141030.0130116                       00    eng    aMED0000255(Local)  aUMP04aThe Communication toolkith[video recording] /cMindResources  bCarlsbad, CA :bCRM Learning,c2004  a1 digital video disc (DVD) (71min.):bcolor ;c12cm. +e2 compact disc (support material):bdigital ;c12cm.  aClips are provided in two formats; format 1: The clip is introduced with brief narration to set up the scene and give a general idea of what to look for in the vignette. As the narration plays, key phrases and words are highlighted through on-screen graphics; format 2: the scene plays without any set-up narration  a"A library of video clips on various aspects of communication, plus a comprehensive guide for using the clips in a number of innovative ways ... The clips ... are organized into the following communication skill categories: speaking clearly, active listening, nonverbal communication, conflict, difficult conversations, group communication, presentation skills"--Container  aDisc compatible with computer and DVD drive. 0aCommunication in organizations 0aInterpersonal communication 0aNonverbal communication 0aPublic speaking