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  <titleInfo>
    <title>Listen and win</title>
    <subTitle>effective listening skills</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Kratz, Dennis M.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Kratz, Abby Robinson</namePart>
  </name>
  <name type="corporate">
    <namePart>Art James Productions</namePart>
  </name>
  <typeOfResource>moving image</typeOfResource>
  <genre authority="marc">videorecording</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">ilu</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Chicago, Illinois</placeTerm>
    </place>
    <publisher>JWAVIDEO</publisher>
    <dateIssued>1995</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">electronic</form>
    <form authority="gmd">video recording</form>
    <extent>1 digital video disc (DVD: 30min): digital; 12cm. + 1 compact disc audio (CD audio: 30min): digital ; 12c + 1 effective listening skills book, xv, 93p. : ill.; 23cm.</extent>
  </physicalDescription>
  <abstract>The business skill express series is designed to be an important aspect of your long term career development. Whether you use these books in a formal training program or study them on your own, this fast paced series gives you the tools to advance your career.</abstract>
  <tableOfContents>1.The basics of listening 2.Giving and getting feedback 3.Noise pollution 4.Listening to learn 5.Listening to decide 6.Listening to enable</tableOfContents>
  <targetAudience authority="marctarget">specialized</targetAudience>
  <note type="statement of responsibility">Dennis M Kratz., Abby Robinson Kratz ; in cooperation with Art James Productions,Inc</note>
  <note>Library internal view only.</note>
  <note>Disc compatible with computer DVD drive and DVD player.</note>
  <subject>
    <topic>Business communication</topic>
  </subject>
  <subject>
    <topic>Listening</topic>
  </subject>
  <subject>
    <topic>Interpersonal communication</topic>
  </subject>
  <relatedItem type="series">
    <titleInfo>
      <title>Business skills express series</title>
    </titleInfo>
  </relatedItem>
  <identifier type="isbn">MED0000297(Local)</identifier>
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    <recordCreationDate encoding="marc">121109</recordCreationDate>
    <recordChangeDate encoding="iso8601">20251117141032.0</recordChangeDate>
    <recordIdentifier source="KUKTEM">vtls000065995</recordIdentifier>
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