TY - ADVS AU - Kratz,Dennis M. AU - Kratz,Abby Robinson ED - Art James Productions TI - Listen and win: effective listening skills T2 - Business skills express series SN - MED0000297(Local) PY - 1995/// CY - Chicago, Illinois PB - JWAVIDEO KW - Business communication KW - Listening KW - Interpersonal communication N1 - Library internal view only; 1.The basics of listening 2.Giving and getting feedback 3.Noise pollution 4.Listening to learn 5.Listening to decide 6.Listening to enable N2 - The business skill express series is designed to be an important aspect of your long term career development. Whether you use these books in a formal training program or study them on your own, this fast paced series gives you the tools to advance your career ER -