01366ngm a2200265 4500001001400000003000700014005001700021008004100038020000800079040000800087100001600095245006300111260004100174300017600215490003500391500003100426505017700457520026500634538006000899650002400959650003200983650002801015830003501043856002201078vtls000066005KUKTEM20251117141032.0121109t1994 ilu20 f s0 vceng  a978 aUMP1 aMurphy, Jim1 aManaging conflict at workh[ video recording]/cJim Murphy aChicago, Illinois :bJWAVIDEO,c1994 a1 digital video disc (DVD: 20min):bdigital;c12cm. + 1 compact disc audio (CD audio: 20min):bdigital ;c12c +e1 Managing conflict at work book, xv, 87p. : ill.; 23cm. aBusiness skills express series aLibrary internal view only a1. Conflict-part of life. 2. Conflict-positive and negative. 3. Communication and conflict. 4. Causes of conflict. 5. Resolving conflict. 6. Deal with conflict assertively. aThe business skill express series is designed to be an important aspect of your long term career development. Whether you use these books in a formal training program or study them on your own, this fast paced series gives you the tools to advance your career. aDisc compatible with computer DVD drive and DVD player.0 aConflict management0 aInterpersonal communication0 aInterpersonal relations aBusiness skills express series42auwww.jwavideo.com