TY - ADVS AU - Murphy,Jim TI - Managing conflict at work T2 - Business skills express series SN - 978 PY - 1994/// CY - Chicago, Illinois PB - JWAVIDEO KW - Conflict management KW - Interpersonal communication KW - Interpersonal relations N1 - Library internal view only; 1. Conflict-part of life. 2. Conflict-positive and negative. 3. Communication and conflict. 4. Causes of conflict. 5. Resolving conflict. 6. Deal with conflict assertively N2 - The business skill express series is designed to be an important aspect of your long term career development. Whether you use these books in a formal training program or study them on your own, this fast paced series gives you the tools to advance your career ER -