The chatgpt revolution :  how conversational AI is transforming customer service and business operations / 
edited by Abhishek Behl, Shalini Gautam, Chitra Krishnan and Priyanka Malik 
 - 1 online resource 
<br/><br/><label>ISBN: </label>9781835498521 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Artificial intelligence<br/>Conversational agents (Computer programs)<br/>Customer service--Automation