TY  - GEN
TI  - The respectful communicator: the part you play 
SN  - MED0000300(Local)
PY  - 2011///
PB  - Carlsbad, CA, CRM Learning
KW  - Interpersonal communication
KW  - Interpersonal relations
N1  - CD-ROM has reproducible worksheets in PDF; Content : dvd 1 (Main show and chapter selection); CDROM  1 (reproducible worksheets - pdf); Compact disc 1 (Support material); Hosts, Nicola Lambo, Wesley Freitas
N2  - Demonstrates five guidelines: consider your audience; talk with someone instead of about them; confirm that you undersand what someone is saying; know the boundaries of what's appropriate to talk about; and, communicate respectfully during disagreements
ER  -