@book{103583,
	author = {McDermott, Olivia,},
	title = {Advances in operational excellence in the higher education sector :},
	publisher = {Springer,},
	year = {2025},
	series = {Lecture notes in management and industrial engineering},
	address = {Cham, Switzerland :},
	url = {https://link-springer-com.libraryumpsa.idm.oclc.org/book/10.1007/978-3-031-84816-2}
}