Timm, Paul R. <br/><br/>
The power of customer services  A how to approach to successful customer service/  [video recording] : 
Jack Wilson & Associates, Inc. 
 - Chicago, Illinois :  JWAVIDEO,  2000 
 - 1 digital video disc (DVD: 45min):  digital;  digital ;  12cm. + 1 compact disc audio (CD audio: 45min):  12c +  1 guide book, xvi, 39p. : ill.; 28cm. 
<br/><br/> Library internal view only. 
<br/><br/><br/>Disc compatible with computer DVD drive and DVD player. 
<br/><br/><label>ISBN: </label>978 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Customer services--Management<br/>Communication in management