TY  - ADVS
AU  - Wilson,Jack
TI  - Use the telephone the right way!: Master today's key skills and strategies for effective telephone use 
T2  - Business skills express series
SN  - MED0000319(Local)
PY  - 2000///
CY  - Chicago, Illinois
PB  - JWAVIDEO
KW  - Interpersonal communication
KW  - Telephone
KW  - Conversation
N1  - Library internal view only
N2  - The business skill express series is designed to be an important aspect of your long term career development. Whether you use these books in a formal training program or study them on your own, this fast paced series gives you the tools to advance your career
ER  -