Annoyances and complaints
moving image
videorecording
vra
Bendigo, Vic.
Video Education Australia
2006
monographic
eng
1 digital video disc (DVD) (25min.): color ; 12cm.
This program aims to initiate conversations about complaints using appropriate lexis, sentence structure and grammar points. What is a pet peeve? Why are some behaviours or actions bothersome? How have specific complaints been dealt with in the past and how could they be dealt with in the future? How might the language one uses to complain to different people (e.g.. friend vs. administrator) vary? Particular emphasis is placed on the complaints that students might have at school, in shared accommodation, at home, and with friends. We'll also take a look at the language used to write a formal complaint letter.
specialized
Video Education Australia
Library internal view only.
Disc compatible with computer DVD drive and DVD player.
Consumer complaints
Customer services
Customer relations
MED0000280(Local)
UMP
130703
20251117141041.0
vtls000072873