TY - ADVS AU - Shingo,Shigeo AU - Bollinger,Steven R AU - Makino,Tim AU - Eade,Robert AU - Robson,Ross E AU - Plonka,Frank ED - Society of Manufacturing Egineers TI - Mistake-proofing, achieving zero defects T2 - Manufacturing insights SN - MED0000924(Local) PY - 1996///] CY - [Dearborne, Mich.] PB - Society of Manufacturing Engineers KW - Manufacturing processes KW - Management KW - Errors N2 - Describes mistake-proofing ("poke yoke") and how this technique, developed by Shigeo Shingo, is used to achieve zero defects. Shows applications of mistake-proofing in three companies, United Electric Controls, TRW Inflatable Restraints, and Ford Motor Company. Ross Robson explains how to implement this process in a company, and Frank Plonka talks about the importance of the process now and in the future ER -