@book{11083,
	author = {Khandpur, Navtej and Wevers, Jasmine},
	title = {Sales force automation using Web technologies /},
	publisher = {Wiley,},
	year = {c1998},
	address = {New York :},
	note = {Includes index},
	url = {http://www.loc.gov/catdir/toc/onix05/97026315.html}
}