@book{11304,
	author = {Shingo, Shigeo, and Productivity Press},
	title = {Mistake-proofing for operators :},
	publisher = {CRC Press,},
	year = {1997},
	series = {Shopfloor series},
	address = {Boca Raton, FL :},
	note = {"Based on Zero quality control ... by Shigeo Shingo."}
}