TY - BOOK AU - Shingo,Shigeo ED - Productivity Press TI - Mistake-proofing for operators: the ZQC system T2 - Shopfloor series SN - 9781563271281 (set) PY - 1997/// CY - Boca Raton, FL PB - CRC Press KW - Quality control KW - Process control N1 - "Based on Zero quality control ... by Shigeo Shingo."; Includes bibliographical references ER -