00638nam a2200205 a 4500001001400000003000700014005001700021008004100038020002200079040000800101100002600109245010200135246004800237250001200285260003300297300003100330650003300361650002200394650001600416vtls000085552KUKTEM20251117141146.0150408t2007 nyuda g 000 0 eng d a0805862579 (pbk.) aUMP1 aFearn-Banks, Kathleen10aStudent workbook to accompany Crisis communication :ba casebook approach /cKathleen Fearn-Banks30aCrisis communication :ba casebook approach a3rd ed. aNew York :bRoutledge,c2007 av, 123 p. :bill.;c28 cm. 0aPublic relationsxManagement 0aCrisis management 0aAdvertising