Handbook on knowledge management / 
Clyde W. Holsapple (editor) 
 - Berlin, Germany:  Springer,   2004 
 - 2 v.:   ill.;   24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>3540200193 (v. 1) 3540200053 (v. 1) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management