TY  - BOOK
AU  - Bly,Robert W.
TI  - The encyclopedia of business letters, fax memos, and e-mail
SN  - 9839214683
PY  - 1999///
CY  - Petalingg Jaya, Selangor
PB  - Advantage Quest Pub.
KW  - Commercial correspondence
KW  - Memorandums
KW  - Facsimile transmission
ER  -