@book{13214,
	author = {Helms, Marilyn M.,},
	title = {Encyclopedia of management /},
	publisher = {Thomson/Gale,},
	year = {c2006},
	address = {Detroit :},
	edition = {5th ed.},
	url = {http://www.loc.gov/catdir/toc/ecip0515/2005018546.html}
}