@book{14411,
	author = {Baskaran R. P.},
	title = {Handbook of letters for the human resources & administration managers, Malaysia /},
	publisher = {Digest Review,},
	year = {2009},
	address = {Sg. Petani, Kedah:},
	edition = {Rev. 2nd ed.},
	note = {Includes index}
}
