@book{14460,
	author = {Van Slyke, Craig},
	title = {Information communication technologies :},
	publisher = {Information Science Reference ,},
	year = {c2008},
	address = {Hershey, PA :},
	url = {http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=203760}
}