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  <titleInfo>
    <title>Encylopaedia of total quality</title>
    <subTitle>management, organization and strategy</subTitle>
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  <name type="personal">
    <namePart>Howard, Johan</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
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    <place>
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    <publisher>Koros Press</publisher>
    <dateIssued>c2012</dateIssued>
    <dateIssued encoding="marc">2012</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>3 v. : ill. ; 23 cm.</extent>
  </physicalDescription>
  <tableOfContents>Vol. 1. Methods for measuring total quality in organization -- v.2. Methods for total quality management -- v.3 Total quality management</tableOfContents>
  <targetAudience authority="marctarget">specialized</targetAudience>
  <note type="statement of responsibility">Johan Howard</note>
  <note>Includes bibliographical references and index</note>
  <subject authority="lcsh">
    <topic>Total quality management</topic>
  </subject>
  <identifier type="isbn">9781781630723 (3 volume set)</identifier>
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