TY - BOOK AU - Normore,Anthony H. AU - Long,Larry W. AU - Javidi,Mitch,œd1958- TI - Handbook of research on effective communication, leadership, and conflict resolution T2 - Advances in linguistics and communication studies (ALCS) book series SN - 9781466699700 (hbk.) PY - 2016/// CY - Hershey, PA PB - Information Science Reference KW - Conflict management KW - Communication in organizations KW - Communication in management KW - Leadership KW - Organizational effectiveness N1 - Includes bibliographical references and index; Engineering students' communication apprehension and competence in technical oral presentations; Noor Raha Mohd Radzuan N2 - "This book evaluates operational strategies and interpersonal skill development for the successful management of modern organizations, highlighting various governance and interaction techniques that assist in mediating organizational controversies."--Provided by publisher ER -