TY  - BOOK
AU  - Brocke,Jan Vom
AU  - Rosemann,Michael
TI  - Handbook on business process management 1: introduction, methods and information systems 
SN  - 9783642264559
PY  - 2010///
CY  - Berlin
PB  - Springer
KW  - Management information systems
KW  - Handbooks, manuals, etc
KW  - Production management
KW  - Data processing
N1  - Includes bibliographical references and index
ER  -