Kay, Frances

Understanding NLP strategies for better workplace communication-- without the jargon / [electronic resource] : Understanding neurolinguistic programming Frances Kay and Neilson Kite - London ; Philadelphia : Kogan Page, c2009 - 1 online resource (x, 228 p.)

Description based on print version record

Includes bibliographical references and index

A new way of understanding NLP. NLP building blocks -- NLP beliefs simply explained -- The mind and its effects on your behaviour -- The body and its impact on communication -- How your nervous system prepares you for anything -- The incredible power of language -- Rapport : your most important communications tool -- Influencing skills are better than status -- Learning : the most effective ways to do it -- NLP and 26 situations or challenges you may face. Facing management challenges -- Opportunities for personal development -- Specific skills and capabilities to widen your range


Mode of access : Internet

9780749457433 (electronic bk.) 0749457430 (electronic bk.)


Neurolinguistic programming
Business communication