TY  - BOOK
AU  - Kay,Frances
AU  - Kite,Neilson
TI  - Understanding NLP: strategies for better workplace communication-- without the jargon 
SN  - 9780749457433 (electronic bk.)
PY  - 2009///
CY  - London, Philadelphia
PB  - Kogan Page
KW  - Neurolinguistic programming
KW  - Business communication
N1  - Description based on print version record; Includes bibliographical references and index; A new way of understanding NLP. NLP building blocks -- NLP beliefs simply explained -- The mind and its effects on your behaviour -- The body and its impact on communication -- How your nervous system prepares you for anything -- The incredible power of language -- Rapport : your most important communications tool -- Influencing skills are better than status -- Learning : the most effective ways to do it -- NLP and 26 situations or challenges you may face. Facing management challenges -- Opportunities for personal development -- Specific skills and capabilities to widen your range
UR  - http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=280319
ER  -