@book{16467,
	author = {Kelly, Lois},
	title = {Beyond buzz},
	publisher = {AMACOM,},
	year = {c2007},
	address = {New York :},
	url = {http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=181405}
}