TY - BOOK AU - Kelly,Lois TI - Beyond buzz: the next generation of word-of-mouth marketing SN - 9780814473832 (hardcover) PY - 2007/// CY - New York PB - AMACOM KW - Communication in marketing KW - Marketing N1 - Includes bibliographical references (p. 213-220) and index; Enough with the marketing blah blah blah- let's talk about something interesting -- Make meaning, not buzz -- Have a fresh point of view (or several) -- Listen up: seven ways to uncover talk-worthy ideas -- Nine themes that always get people talking -- Straight talk: talk like you talk, talk like you mean it, talk in these ten new ways -- Shift to a conversational marketing mind-set -- Building a "talk" culture -- Be more interesting- conversations, passion, and an honest point of view -- Appendix: Checklists, templates, additional resources; Access is restricted to subscribing institutions; Available also in a print ed UR - http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=181405 ER -