@book{16637,
	author = {Scott, Gini Graham},
	title = {Disagreements, disputes, and all-out war},
	publisher = {AMACOM,},
	year = {c2008},
	address = {New York :},
	note = {Description based on print version record},
	url = {http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=211000}
}