@book{17362,
	title = {The dark side of interpersonal communication},
	publisher = { Lawrence Erlbaum Associates,},
	year = {2007},
	address = {Mahwah, N.J. :},
	edition = {2nd ed.},
	url = {http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=268319}
}