Falcone, Paul <br/><br/>
101 tough conversations to have with employees  a manager's guide to addressing performance, conduct, and discipline challenges /  [electronic resource] : 
 One hundred and one tough conversations to have with employees  One hundred one tough conversations to have with employees 
Paul Falcone 
 - New York :  AMACOM,  c2009 
 - 1 online resource (xv, 304 p.) 
<br/><br/> Includes index  Description based on print version record 
<br/><br/><br/>Mode of access: Internet 
<br/><br/><label>ISBN: </label>9780814413494 (electronic bk.) 0814413498 (electronic bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Problem employees<br/>Labor discipline<br/>Employees--Rating of<br/>Performance standards<br/>Personnel management