TY  - BOOK
AU  - Falcone,Paul
TI  - 101 tough conversations to have with employees: a manager's guide to addressing performance, conduct, and discipline challenges 
SN  - 9780814413494 (electronic bk.)
PY  - 2009///
CY  - New York
PB  - AMACOM
KW  - Problem employees
KW  - Labor discipline
KW  - Employees
KW  - Rating of
KW  - Performance standards
KW  - Personnel management
N1  - Includes index; Description based on print version record
UR  - http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=274201
ER  -