Menken, Ivanka <br/><br/>
The business relationship management handbook  the business guide to relationship management : the essential part of any IT/business alignment strategy /  [electronic resource] : 
Ivanka Menken 
 - [Australia?] :  Emereo,  [2009?] 
 - 1 online resource 
<br/><br/> Title from PDF cover (viewed Sept. 18, 2009) 
<br/><br/>Includes bibliographical references and index 
<br/><br/><br/>Mode of access : Internet 
<br/><br/><label>ISBN: </label>9781742440828 (electronic bk.) 1742440827 (electronic bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation in business<br/>Industrial management<br/>Information technology