TY  - BOOK
AU  - Menken,Ivanka
TI  - The business relationship management handbook: the business guide to relationship management : the essential part of any IT/business alignment strategy 
SN  - 9781742440828 (electronic bk.)
PY  - 2009///?]
CY  - [Australia?]
PB  - Emereo
KW  - Negotiation in business
KW  - Industrial management
KW  - Information technology
N1  - Title from PDF cover (viewed Sept. 18, 2009); Includes bibliographical references and index
UR  - http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=285163
ER  -