@book{17968,
	author = {Crawford, Curtis J.},
	title = {Manager's guide to mentoring},
	publisher = {McGraw-Hill,},
	year = {c2010},
	series = {A briefcase book},
	address = {New York :},
	note = {Includes index},
	url = {http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=291331}
}