@book{18083,
	author = {Bourne, Lynda},
	title = {Stakeholder relationship management},
	publisher = {Gower ;},
	year = {c2009},
	address = {Farnham, England :},
	note = {Description based on print version record},
	url = {http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=292739}
}