Bourne, Lynda

Stakeholder relationship management a maturity model for organisational implementation / [electronic resource] : Lynda Bourne - Farnham, England : Burlington, VT : Gower ; Ashgate, c2009 - 1 online resource (xx, 215 p.)

Description based on print version record

Includes bibliographical references and index

Why stakeholders matter -- Who can be stakeholders? -- The right stakeholders -- Mapping stakeholders -- Measuring stakeholder attitude -- Monitoring the engagement -- Effective implementation -- Defining organisational readiness -- Implementation guidelines


Mode of access: Internet

9780566091933 (electronic bk.) 0566091933 (electronic bk.) 9780566088643


Corporate governance
Industrial management