TY - BOOK AU - Bourne,Lynda TI - Stakeholder relationship management: a maturity model for organisational implementation SN - 9780566091933 (electronic bk.) PY - 2009/// CY - Farnham, England, Burlington, VT PB - Gower, Ashgate KW - Corporate governance KW - Industrial management N1 - Description based on print version record; Includes bibliographical references and index; Why stakeholders matter -- Who can be stakeholders? -- The right stakeholders -- Mapping stakeholders -- Measuring stakeholder attitude -- Monitoring the engagement -- Effective implementation -- Defining organisational readiness -- Implementation guidelines UR - http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=292739 ER -