@book{18145,
	author = {Katcher, Bruce Leslie and Snyder, Adam},
	title = {30 reasons employees hate their managers},
	publisher = {AMACOM, American Management Association,},
	year = {c2007},
	address = {New York :},
	note = {Description based on print version record},
	url = {http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=191882}
}