@book{18175,
	author = {Zoltners, Andris A. and Sinha, Prabhakant},
	title = {Building a winning sales force},
	publisher = {AMACOM,},
	year = {c2009},
	address = {New York :},
	note = {Includes index},
	url = {http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=262337}
}