@book{18208,
	author = {Dumova, Tatyana},
	title = {Handbook of research on social interaction technologies and collaboration software},
	publisher = {Information Science Reference,},
	year = {c2010},
	address = {Hershey, PA :},
	note = {Description based on print version record},
	url = {http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=292376}
}