Text mining and its applications to intelligence, CRM, and knowledge management / 
 Text mining and its applications to intelligence, CRM, and knowledge management  [electronic resource] 
editor, A. Zanasi 
 - Southampton, UK ;  Boston :  WIT Press,  c2005 
 - 327 p. :  ill. ;  24 cm. +  1 computer disc 
 - Advances in management information series,  v. 2  1742-0172 ; .
<br/><br/>Includes bibliographical references and index 
<br/><br/><br/>System requirements: Pentium III with 128 Mb RAM, 1000Mb disk space, 500MHz running Windows 98 or higher 
<br/><br/><label>ISBN: </label>185312995X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Data mining<br/>Application software--Development<br/>Knowledge management